Elex
Operating Model Overview

Structure & Operate in a Hybrid Bespoke Partnership Model (BPM)

Well Evaluated Operating framework — from structuring your legal department to enable proper governance, KPIs, and risk escalation.

The Framework

Structure & Operate in Hybrid Bespoke Partnership Model (BPM)

Appropriate Structuring of Legal Department

  • Group of entities or Associations
  • Start ups
  • Small & Medium Enterprises
  • Large Corporations

What are the activities that can be outsourced to manage costs & compliance requirements.

What are the areas where services shall be availed.

Points to consider (please refer appendix).

Service Offerings by BPM

Legal & Compliance (LSC). Under Legal:

  • Support to Organic & inorganic growth
  • Transaction documentations & Contract
  • Litigation & Dispute Management
  • Compliances & governance of regulations, policies
The Rationale

Why Bespoke Partnership Model

In-house legal functions are now on crossroad of driving efficiency amidst geo political challenges when disruptions are new norm, Digital landscape is changing fast which requires redesigning legal processes adopting technology and data driven decision making while maintaining an effective balance between on-roll legal counsel and deployment of off counsel.

To enhance and diversify the capabilities within their function, in-house leaders look three elements Skill, Speed and Simplicity while managing Scale, in cost effective manner.

For cost effective and timely commercially pragmatic service & subject matter advice, the in-house GC's are re-looking into their relationships with external service providers, The focus is on to create panels of alternate service providers who can act as partner, to address their bespoke and specific needs of LSC function.

The top priority needs to have a lean internal function through an optimum balance between on roll inhouse counsel and off counsel which would also provide cost efficiency and piloting new approaches as “Your Bespoke Partner™”

Governance

Governance & Structure the Team

1

Tier 1

Company Inhouse Legal & Compliance Team (Strategy, approvals)

2

Tier 2

BPM (Execution hub)

3

Tier 3

External Counsel (for litigation & dispute support alignment with local laws and process may require connect with local advocates)

  • Aggregate and process & quality control by BPM, if needed
  • Clear escalation protocols ensure risk control by BPM
  • Help inhouse legal Leaders to release time for strategic growth initiatives and innovation
Measured & Managed

KPIs & Dashboards

Area Key Performance Indicators
Contracts Turnaround time, deviation % from templates, renewal compliance
Disputes Management Cost & Efficiency - Average Cost Per dispute & as Percentage of Claim Value and strategy for closure in a time bound manner.
Compliance Connected Compliance Index, Lead vs Lag , Increased Stakeholders Engagement, % Positive Assurance Audits.
Other Areas Ontime in Full Service, Standardisation & Stricter TAT with Continuity.
Escalation Protocol

Risk & Escalation Framework

Green Zone

Routine contracts, low-risk compliance Handled through BOM.

Amber Zone

Moderate-risk litigation, regulatory ambiguity BOM + Company review.

Red Zone

High-value disputes, regulatory investigations Company + external counsel lead.

In Summary

Conclusion

BPM acts as a legal operations powerhouse

Standardization + cost efficiency + compliance

Company retains strategic control

Technology + playbooks ensure consistency

Let’s Talk

See how BPM would map onto your legal function